Terms and Condition
Welcome to Koala Entertaiment! By utilizing our hotel booking services, you agree to abide by the following Terms and Conditions. These terms outline the policies and guidelines regarding reservations, payments, cancellations, and other related services. Please take the time to review them carefully to ensure a seamless and enjoyable booking experience with us. If you have any questions or need assistance, don’t hesitate to reach out to us.
Booking Confirmation: All hotel bookings are subject to availability and are confirmed only after you receive a confirmation email from us.
Payment: A deposit or full payment is required at the time of booking unless otherwise specified. Accepted payment methods will be outlined during the booking process.
Cancellation Policy: Cancellations must adhere to the policy provided at the time of booking. Failure to cancel within the specified timeframe may result in a cancellation fee or full-stay charges.
Changes to Booking: Modifications to your booking, such as changes in dates, guest numbers, or room type, are subject to availability and may incur additional charges.
Check-in and Check-out: Check-in and check-out times vary by hotel. Please confirm exact timings directly with the hotel.
Guest Responsibility: You are responsible for the conduct of all guests in your party and any damages caused during your stay. The hotel reserves the right to charge for such damages.
Special Requests: Requests for specific room preferences or additional services are subject to availability and cannot be guaranteed.
Liability: While we strive to provide accurate information, we are not liable for any loss, injury, or inconvenience arising from your stay.
Privacy: Your personal information is processed and protected in line with our Privacy Policy to ensure your data remains secure.
Governing Law: These terms are governed by the laws of the jurisdiction where the hotel is located. Disputes will be resolved in the relevant courts of that jurisdiction.
By completing your booking, you acknowledge and agree to these terms and conditions.